The Nook Pharmacy, a service of Jefferson County Health Center, is opening soon and looking for passionate healthcare professionals to help create a pharmacy experience centered on personalized care, meaningful relationships, and community wellness.
The Retail Pharmacy Manager is responsible for the oversight and coordination of daily pharmacy operations with a primary focus on safe medication dispensing, regulatory compliance, and high quality patient care. This position provides leadership for pharmacy staff, supports efficient workflow, and ensures adherence to professional standards and organizational policies. The Pharmacy Manager serves as a clinical and operational leader within the pharmacy.
QUALIFICATIONS:
Required:
Doctor of Pharmacy (PharmD) degree from an ACPE-accredited school
Active pharmacist license in the state of Iowa
Minimum of 2-3 years of community or retail pharmacy experience
Strong clinical knowledge and attention to detail
Excellent communication and customer service skills
Preferred:
Previous experience as a Pharmacy manager or PIC
Prior supervisory experience within a Pharmacy setting
Immunization certification (or willingness to obtain)
ACCOUNTABILITY:
Reports to CEO
DIRECT REPORTS:
Staff Pharmacists
Pharmacy Technician
Pharmacy Support Person
POSITION-SPECIFIC REQUIREMENTS:
Pharmacy Operations & Compliance
Serve as Pharmacist in Charge (PIC), when designated, with responsibility for compliance with Iowa Board of Pharmacy and DEA.
Ensure policies are in place regarding accurate dispensing and labeling of prescriptions and those policies are followed
Ensure that security of the prescription area and its contents are maintained at all times, including the restriction of persons unauthorized by the pharmacist on duty from being present in the prescription area while the pharmacist is temporarily absent but within the premises and the reporting of any thefts and/or diversions of controlled substances are reported upon discovery to the Office of Drug Control and the Drug Enforcement Administration pursuant to Federal and State requirements
Maintain the prescription area in an orderly and sanitary manner; as well as the pharmacy and all pharmacy personnel comply with all Federal and State rules and regulations governing the practice of pharmacy
Quality & Patient Safety
Ensures adequate staffing is present to fulfill the needs of the pharmacy
Identify, document, and address medication errors, near misses, and safety concerns
Patient Care & Clinical Services
Accurately dispense prescription medications in compliance with federal and state regulations
Provide patient counseling on medication use, dosing, side effects, interactions, and adherence
Conduct clinical interventions as appropriate
Administer immunizations and other pharmacist provided clinical services
Collaboration & Care Coordination
Communicate effectively with prescribers, nurses, care coordinators, and other healthcare professionals
Adapt workflows to meet changing patient needs in a community healthcare environment
Professional Expectations
Maintain patient confidentiality and comply with HIPAA and hospital privacy and information security policies
Maintain professionalism and patient trust in all interactions
Demonstrate scheduling flexibility to support continuity of pharmacy services
Perform other duties as necessary to support pharmacy operations and patient care
The Staff Pharmacist is responsible for providing safe, accurate, and compassionate pharmaceutical care to patients in a community pharmacy setting. This role emphasizes strong clinical judgment, patient education, and relationship-building. The Staff Pharmacist reports to the Retail Pharmacy Manager and works collaboratively with pharmacy technicians and providers to support medication access and adherence.
QUALIFICATIONS:
Required:
Doctor of Pharmacy (PharmD) degree from an ACPE-accredited school
Active pharmacist license in the state of Iowa
Strong clinical knowledge and attention to detail
Excellent communication and customer service skills
Preferred:
Experience in community or independent pharmacy practice
Immunization certification (or willingness to obtain)
Familiarity with third-party billing and rural healthcare challenges
ACCOUNTABILITY:
Reports to Retail Pharmacy Manager
DIRECT REPORTS:
Pharmacy Technician
Pharmacy Support Person
POSITION-SPECIFIC REQUIREMENTS:
Pharmacy Operations
Verify prescriptions for accuracy, clinical appropriateness, and insurance requirements
Supervise and support pharmacy technicians and support staff in coordination with the Retail Pharmacy Manager
Assist with inventory management, ordering, and controlled substance compliance
Participate in continuous quality improvement and safety initiatives
Follow operational policies, procedures, and workflow expectations as directed by the Retail Pharmacy Manager
Quality & Patient Safety
Identify, document, and address medication errors, near misses, and safety concerns
Patient Care & Clinical Services
Accurately dispensing prescription medications in compliance with federal and state regulations
Provide patient counseling on medication use, side effects, interactions, and adherence
Conduct clinical interventions as appropriate
Administer immunizations and other pharmacist-provided clinical services
Collaboration & Community Engagement
Communicate effectively with prescribers, nurses, care coordinators, and other healthcare professionals
Adapt workflows to meet changing patient needs in a community healthcare environment
Professional Expectations
Maintain patient confidentiality and comply with HIPAA and hospital privacy and information security policies
Maintain professionalism and patient trust in all interactions
Demonstrate scheduling flexibility to support continuity of pharmacy services
Perform other duties as necessary to support pharmacy operations and patient care
WORK ENVIRONMENT:
Works in a well-illuminated, climate-controlled environment
May come in contact with hazardous chemical or treatment modalities
Possibility exists of exposure to communicable diseases
Involvement in inpatient care may result in unavoidable work-related illness or injury
Work environment is comfortable, with minimal exposure to physical hazards
Moderate to loud noise environment when machines/equipment in use
Involvement in checking in/moving of supplies may result in unavoidable work-related injury
Must be constantly alert for patient/family emergency situations
ESSENTIAL FUNCTIONS:
Correctable near and/or far vision
Comprehensible speech
Ability to perceive spoken voice clearly
Ability to differentiate colors precisely
Strong grip on both hands
Tasting, smelling
Balance & coordination
Learn more about the comprehensive benefits available to employees by visiting our Careers Page.